Warranty closeout

Your material warranty covers the product. Your mechanical warranty covers the install.

Every roof system gets clean closeout documentation: the material warranty tied to the selected product, the mechanical workmanship warranty tied to the system, and the registration details the owner should keep.

Scope, access, and site conditions are reviewed before work is scheduled.

Here is something the industry does not explain well: your manufacturer warranty covers the shingles themselves. If a GAF shingle fails from a defect, GAF sends you new shingles. They do not send a crew to put them on, and they do not cover flashing, underlayment, or the guy who did the install.

The mechanical workmanship warranty covers that install side, and the term depends on the roof system: 4 years for shingle systems, 2 years for torch-down, and 5 years for TPO. The material warranty is separate and follows the manufacturer or supplier terms.

At closeout, Arch City documents the selected roof system, material warranty, mechanical workmanship warranty, install date, registration details, and the right point of contact if a future issue needs review.

Included in the scope

Know what the work covers.

The right scope considers the property, the service, and the details needed for a useful outcome.

  • System-specific material warranty documented at closeout
  • System-specific mechanical workmanship warranty documented at closeout
  • Selected product, install date, and registration details captured
  • Clear distinction between material coverage and workmanship coverage
  • Owner-ready warranty reference for resale or property records
  • Straight answer on what is covered, excluded, and who services each issue
  • Warranty-support path for future leak or product questions
  • Written closeout packet instead of vague verbal promises

Project communication

Clear expectations. Practical next steps.

Scope, responsibilities, and communication should be easy to understand before the work begins.

A written decision record

Scope, selected system, pricing assumptions, and production next steps are documented so the project can move forward from a shared understanding.

Responsibility clarity

Protection, access, removal, materials, cleanup, and applicable warranty terms are considered as part of the work.

Updates by consent

Opted-in customers can receive appointment reminders, project updates, and closeout follow-up by text.

Pricing considerations

Included

with install. Final pricing is confirmed after the property, access, and scope are reviewed.

Architectural / dimensional shingle40-year material + 4-year mechanical
3-tab shingle20-year material + 4-year mechanical
Torch-down modified bitumen10-year material + 2-year mechanical
TPO membrane25-year material + 5-year mechanical
Specialty systemsConfirmed in final contract

Before you begin

Your questions, answered.

Is mechanical warranty the same as material warranty?

No. Mechanical warranty is the workmanship/labor side of the install. Material warranty is the manufacturer or supplier coverage on the selected product.

What exactly is covered?

Mechanical workmanship coverage applies to installation quality, such as install-related flashing, fastening, sealing, or application defects. Material defects go through the manufacturer or supplier warranty. Storm damage, tree impacts, neglect, and unrelated building movement are not workmanship claims.

What warranty does my roof system get?

Architectural shingles: 40-year material plus 4-year mechanical. 3-tab shingles: 20-year material plus 4-year mechanical. Torch-down: 10-year material plus 2-year mechanical. TPO: 25-year material plus 5-year mechanical.

How does the transfer work?

Material warranty transfer rules depend on the manufacturer or supplier and may require registration steps. Mechanical workmanship transfer terms are confirmed in the final production packet for the selected system.

Why does this matter?

It keeps the contract honest. The owner knows which issues are product coverage, which are installation coverage, how long each term lasts, and what paperwork to keep.

Let’s talk about your property.

Share the work you have in mind, your property location, and your timing. We will help identify the next step.

Review my warranty terms